Choose your path:
The Confidential Counselor
A Confidential Counselor provides independent, certified support for work-related concerns — from unwanted interactions to integrity issues. Dutch law requires employers to protect employees against psychosocial workload (Arbowet), to act as good employers (Burgerlijk Wetboek, art. 7:611), and to ensure equal treatment (AWGB).
Whistleblowing applies when issues involve serious misconduct with legal consequences — for example, large-scale fraud, corruption, or threats to public safety. If that is the case, we will guide you through the process as well. See our Whistle blowing page for more details.
Primary Responsibilities
Support employees
Inform the organization
Advise leadership
Tip: Visit our FAQ section to learn more about Confidential Counseling.
Whistle blowing vs. Confidential Counseling
Whistleblowing covers serious misconduct with legal implications and formal timelines. Confidential Counseling helps employees raise concerns early and resolve issues safely — often before whistleblowing becomes necessary.
Why 1for2 Social Innovation?
We combine certified Counselors with a secure, multilingual reporting platform (80+ languages, two-way confidential messaging). Reports are handled with high data privacy and clear status visibility — giving employees trust and organizations clarity.
Supported by the #1 digital reporting platform: Whistleblower Software.
Ideal for all reporters
The most accessible channel for Confidential Counselor reports and Whistleblowers.
Easily report an incident confidentially or anonymously.
Secure two-way communication following the report, entirely confidential.
High transparency about what happens for the reporter throughout the entire process.
Unlimited users, cases, channels, and languages
Reports can be submitted in a safe and secure environment.
User-friendly for the reporter, with multilingual support, a voice-message option, and clear status and ownership indication.
Meet Our Attention Givers
Our team combines years of experience in leadership, mediation, and confidential counseling. Each brings unique expertise, but together we share one craft: giving attention where it matters most.
Kirsten Heukels
Pascal Comvalius
Bas Kousemaker
Rainier Koers
Barbara Wolters
Ben Tichelaar
Why certified external Confidential Counselors matter
Deploying an external Confidential Counselor who meets all requirements is invaluable for any organization. Our Counselors are officially trained, certified, and accredited by Hobéon SKO. They meet the strict standards of the National Association of Confidential Counselors (LVV). This guarantees the knowledge, skills, and professionalism needed to support your organization effectively.
Since January 1, 2024, new national requirements apply:
- A mandatory exam for basic training
- Certification as a condition for LVV membership
These changes raise the quality and integrity of the profession. Certified external Counselors offer a safe space for employees, handle sensitive issues with care, and strengthen an ethical work culture.
When you choose our services, you work with Counselors who fully comply with current legal and professional standards. They are equipped with the latest insights and methodologies. This ensures optimal support and a safe environment where employees feel heard and respected.
On our team page, you can get to know our Attention Givers. You can also verify whether your Confidential Counselor is listed in the register
Trust, but verify
Our Confidential Counselors are officially trained, certified, and accredited.
Trusted by thousands of employees
Our Confidential Counselors make a measurable difference. Almost 10,000 employees, volunteers, and contractors are covered, with hundreds guided through sensitive situations. With 98% satisfaction, organizations can count on safe, professional, and effective support.
98 %
Satisfaction after case closure
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“With 1for2 Social Innovation, we not only created a safer workplace, but also measurable results. We have seen an increase in employee satisfaction and workplace safety. Also, our costs for settlements and legal fees went down significantly. Their Confidential Counselors truly make a difference.”
M. Bakker
HR Director